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Page won't load when I use www.

2013-11-28 7:15 am EST

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One of my add-on domains doesn't seem to want to load if I use www., it works fine if I don't use it. All of the other add-on sites that I have set up seem to work fine either way. I'm not sure where to look or what to look for. Did I set something up wrong?

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9,968 Points
2013-11-29 2:35 pm EST
Hello 413webdesign,

The only one of your domains I couldn't get to load with the www. pre-fix, I was also unable to load up with just the domain name itself. So I'm wondering if possibly you've just modified your local hosts file, and only did an entry for the main domain.

You'd need to actually register the domain name, or at least also add the www. entry to your hosts file as well if that's the problem.

Otherwise, if you were possibly recently making adjustments to a domain, it's possible that its DNS records were not fully propagated, which can take up to 24 hours in some cases.

If you're still having any issues at all please let us know!

- Jacob

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