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Over 2600 403 errors Since March


RichardM
Asked:
2014-05-12 10:48 am EST

Hits: 44
So I recently noticed a drop in overall website viewing, so I wanted to investigate and opened up Google Webmaster tools. I found out that I am getting over 2600 403 errors on my site. Prior to March 27th I would get one 403 error a day, but since that day, I have been getting an exponential increase in these errors which just so happens to correspond with the time that my site viewership has dropped.

Is there something that can be done at a global level to correct these problems? I checked my robot txt and it doesn't look like anything has been changed there. I hope this is something that only takes a couple of modifications as opposed to a long drawn out process.

Please help.

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It looks like it may be related to feedburner.
RichardM
21 Points
2014-05-12 10:57 am EST
Here is an image from my google webmaster account. http://mobile-cuisine.com/wp-content/uploads/2014/05/URL-Errors.jpg
RichardM
21 Points
2014-05-13 01:50 pm EST

OTHER ANSWERS

0

scott
Staff
28,948 Points
2014-05-12 11:37 am EST
Hello RichardM,

Thank you for your question. Since 403 are permission errors, you would want to see the exact files or folders that where that are attempted to be accessed. If you have any specific paths you want us to take a look at, feel free to reply with it here. We can always remove any identifying data before the public sees the comment.

Also, goood job in finding the potential culprit. Please let us know if that was the case and/or if you need anything further.

Kindest Regards,
Scott M

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I just checked my error log and the last 5 error messages look like this...

[Tue May 13 13:37:27 2014] [error] [client 66.87.64.180] PHP Deprecated: Comments starting with '#' are deprecated in /home/mobile46/public_html/php.ini on line 1129 in Unknown on line 0
[Tue May 13 13:37:27 2014] [error] [client 66.87.64.180] PHP Deprecated: Comments starting with '#' are deprecated in /home/mobile46/public_html/php.ini on line 430 in Unknown on line 0
[Tue May 13 13:37:27 2014] [error] [client 66.87.64.180] PHP Deprecated: Comments starting with '#' are deprecated in /home/mobile46/public_html/php.ini on line 429 in Unknown on line 0
[Tue May 13 13:37:27 2014] [error] [client 66.87.64.180] File does not exist: /home/mobile46/public_html/apple-touch-icon-precomposed.png
[Tue May 13 13:37:26 2014] [error] [client 66.87.64.180] PHP Deprecated: Comments starting with '#' are deprecated in /home/mobile46/public_html/php.ini on line 1129 in Unknown on line 0
RichardM
21 Points
2014-05-13 1:42 pm EST
Hello RichardM,

Sorry to hear about the errors that you're seeing. Unfortunately, as the PHP version increases, there are commands that become deprecated. The authors of PHP do this intentionally. Go to this link to see an example of documentation on PHP deprecation. If the maker of the plugin does not update, then you will continue see those errors.

If you want to remove them, there are a several ways to go about it. One, look for an updated version of the plugin (or contact the plugin author to see if one will be available). You can turn OFF the deprecation errors. Stack Overflow has a good post on this that you can find here . You can also change the PHP version in your cPanel.

Again, we do understand that errors appear in the error log due to PHP deprecation, but that is normal due to PHP version upgrades. Authors of plugins and other software will normally keep up with the updates by providing updates of their releases.

I hope this helps to clarify the issue. Please let us know if you have any further comments or questions.

Regards,
Arnel C.
Arn
26,137 Points
Staff
2014-05-13 2:14 pm EST
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