No problem jmrice22, I hope I can help you resolve these issues.
From what I can tell, it looks like [client.mainstreetgraphicdesign.com
] is not hosted on our server. I see the IP address where that site is hosted, has been connecting to just [mainstreetgraphicdesign.com
] which you do have hosted with us.
What I believe is going on from what I can see from the access logs, it looks like that CMS has been uploading content into these directories:
With the main website files seeming to be in the sub-folder /public_html/mainstreetgraphicdesign.com
, I'm guessing that it could be having problems linking up to the image files depending on how this CMS that you're using works.
When I try to go to your website directly, it simply states "Website pending..." and gives an option to Edit your site
. I'm wondering if you need to "Publish" the website from your CMS to actually have it go live.
Another thing I noticed is that you appear to have hotlink protection
setup on your images via your .htaccess
file, so if you're attempting to access the site over the temporary URL that could be giving you problems.
I'm guessing that because your CMS doesn't give you an option to set the path of where files should be uploaded, you'd just want to make sure you're providing the FTP credentials directly to your addon domain [mainstreetgraphicdesign.com
], and not your primary domain name. That way it places all of the files in the one domain's directory, instead of some files in the main domain's document root, and some in the addon domain's document root.
If you're still having any further issues please let us know!