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Google found Malware on my website?


script6
Asked:
2012-06-18 9:13 pm EST

Hits: 1,538
When I try to go to my website "scriptyspice.com", I get a Google warning saying that Malware has been detected and I cannot get to my site.

***Warning: Something's Not Right Here!
scriptyspice.com contains malware. Your computer might catch a virus if you visit this site.
Google has found malicious software may be installed onto your computer if you proceed. If you've visited this site in the past or you trust this site, it's possible that it has just recently been compromised by a hacker. You should not proceed, and perhaps try again tomorrow or go somewhere else.
We have already notified scriptyspice.com that we found malware on the site. For more about the problems found on scriptyspice.com, visit the Google Safe Browsing diagnostic page.

If you understand that visiting this site may harm your computer, proceed anyway.***

I was not notified by Google that they found malware despite what the notice says.

I'm not sure if I should remove all the files from the site and run a malware program on the files or if there is something that can be done via InMotion Hosting.

It seems to only be happening in Chrome (on any computer I use) and I think on Safari (I don't have a Mac but someone I know who uses one had the same problem). Internet Explorer is working fine.

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scott
Staff
43,761 Points
2012-06-19 8:54 am EST
Hello Script6,

That page means that Google has flagged your site as possibly containing malicious links or code. Not all browsers will display it, as they may not subscribe to the Google service to check the page.

I did find some redirect code that was attempting to redirect your visitors to a malicious site. I removed it for you. Google will recrawl your site and remove you from the list when they see the code is gone. You can also request reconsideration of the site by Google to try and speed up the process.

These types of hacks usually originate through FTP, which means the hacker logs in using your account name and password, drops links or redirects in various places in your file structure (mainly in .htaccess and/or index files) and leaves. They do this through automated scripts that they run every so often.

You may wonder how they get your username and password. This usually occurs from your side of things with small hidden software applications that feed information back to the hacker. These types of programs get onto your computer by riding on the backs of legitimate programs that are downloaded from emails, social networking, or even well-intentioned sites that are unaware of the programs hitching a ride. This way of infiltration can allow both PCs and Macs to be affected. These programs sit quietly and feed information to the hacker who then runs the script at intervals to place his links.

In order to protect yourself from these types of attacks there are a few things you can do, although nothing is 100%. First, update all your software to the most recent versions, particularly browsers, Operating systems, and other highly popular software such as Adobe Reader, etc... These are main targets for infiltration due to the sheer number of copies in use out there.

Then, run more than one virus/spy-ware scanner. These programs all verify against their own lists and they all have different items they look for and find.

Lastly, and probably the most effective, change your password often. Much like changing the oil in your auto, the more often the better, but there is no need to do it too often. Usually once every month or two will be fine. Ensure your password does not contain a word that can be found in a dictionary or a simple number sequence. Random numbers, letters, and symbols are best. Keep this password physically written down somewhere and not in a small text file on your computer that can be read from an intruder.

Again, nothing is 100% but this will indeed increase your security against repeated attacks.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M

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