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device redirect problem in Adobe Muse

2013-08-23 7:47 pm EST

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I recently decided to give Adobe Muse a try. The desktop versions work as expected but the phone versions are not found by the browser.
Here is the Muse JS redirect:
<script src=”scripts/museredirect.js?4231348958” type=”text/javascript”></script>

<script type=”text/javascript”>
Muse.Redirect.redirect(‘desktop’, ‘tablet/index.html’, ‘phone/index.html’, ‘’);

Any idea what the problem is? Is this a redirect script conflict? A known bug with Muse?

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42,973 Points
2013-08-23 8:22 pm EST
Hello Micropix,

Sorry to hear you're having problems with the re-directs in Adobe Muse. It's apparently a problem that's been discussed in the Adobe Forums. Here's the posts for this issue:

Adobe Forum - Mobile site made with muse not recognized once uploaded - any ideas?

Basically, you need to make sure that you are setting up the mobile site redirects to go to our hosting server. Muse apparently has provided server-side JS scripts which attempt to re-direct for you but they don't seem to be going to us.

In looking through this further this post from their forums might give you the answer you need:

Adobe Forums - what script do I use to redirect to new muse mobile site uploaded to an existing site?

One of the posts suggests this script clearly indicating where you can set the website location. I would try that and double-check with the documentation in Adobe concerning using a third-party host when publishing with Muse. Hopefully, this helps direct you towards the solution.

Apologies for not having a better answer, please let us know if you are able to get it going based on those posts, or if you need further assistance.

Arnel C.

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Thanks for the input. As it turned out, it wasn't the redirect script, I have it working. It was a file out of place and the cascade of errors that generates. SO, apparently the Adobe redirect script is solid - Muse is a mixed blessing, but it has come through just fine in this particular project.
8 Points
2013-08-24 11:33 am EST
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