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Can't Access Backend in China


Christiney
Asked:
2014-08-19 3:53 am EST

Hits: 59
Hi! So, I'll be in China for the next 6 1/2 months and today was the first time I tried to log into my site from China, but none of my domains are working. I even tried logging into the cPanel, but while I can log into the AMP just fine, my cPanel refuses to load.

I have a VPN so I know that it's not a China firewall issue. Is there anything I can do to log in?

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scott
Staff
27,378 Points
2014-08-19 7:27 am EST
Hello Christiney,

The first thing you want to do is to run a ping/trace test to your sites.

You can then take a look at our article on how to read a trace in order to locate where the issue lies.

Kindest Regards,
Scott M

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