InMotion Hosting Support Center

an error message appears when i try to publish my website using web easy 9. It says " your request has been denied by the server or the server has not responde

2012-02-16 5:34 pm EST

Hits: 3,333

You must login before you can ask a follow up question.

You must login before you can submit an answer.



1,344 Points
2012-02-16 6:00 pm EST
Hello choutos,

I'm sorry you're having trouble publishing your site in WebEasy. The FTP logs show that files are being uploaded to your account and you should be able to see those files in your public_html directory. You can use the <a href="">File Manager in cPanel</a> or a stand alone <a href="">FTP client</a> to view your files on the server.

Please also check the publishing settings in WebEasy. Make sure that your the initial remote folder is set to public_html with no forward slash before the folder name. Perhaps this is causing an error to appear, even though files are being uploaded.

Please feel free to either update your question or add a comment below with your publishing settings in WebEasy if you need any additional assistance.


Christi N.

You must login before you can post a comment about this answer.

Like this Question?

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!