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Can I get a reseller pkg and transfer my hostgator pkg over to inmotio


InMotionFans
n/a Points
Asked:
2014-09-24 10:51 am EST

Hits: 127
IMH currently hosts my domain, which I want to retire because I'm renaming my business.

I just signed up for HostGator reseller pkg. BIG mistake. Their tech support is practically non-existent, whereas it used to be incredibly good.

I signed with HostGator with mydomain.com. This is the reseller package main domain. Can I transfer mydomain.com over to a reseller package with IMH and cancel my HostGator account (eventually)?

Should I upgrade my existing account with IMH to a reseller, or start a new account with mydomain.com? Again, I want to eventually retire my current domain.

Sorry if this is unclear. Please ask any questions to help me clarify it for you, and thanks for the help.

Brian

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JeffMa
Staff
11,186 Points
2014-09-24 11:22 am EST
Your best solution would be to request an upgrade through AMP to a reseller account, then simply move your your cPanel accounts from HostGator to us. Once everything is in place, you can then point your domains over to us.

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Thanks, Jeff. Can you explain a bit more what's involved with "moving your cPanel accounts from HostGator to us"? I appreciate it!

Brian
steambc
3 Points
2014-09-24 11:29 am EST
Hello Brian,

Thank you for contacting us. Here is a link to some helpful transfer guides:
If you want to discuss your specific needs in more detail, I recommend contacting Live Support.

Thank you,
John-Paul
John-Paul
31,633 Points
Staff
2014-09-24 11:48 am EST
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