InMotion Hosting Support Center

form data to email

Category: Website Design

2013-01-25 2:47 pm EST

Hits: 622
I am trying to make a form work that I created in dreamweaver (send form data to me in an email). I have uploaded the html page with the form and also the php page with a cgi script that I copied and pasted. I contacted an in motion hosting support rep a couple of days ago who said that the form seems to be working from his end and that maybe it was my email service provider blocking the email. I contacted them and they said that's not the case.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



9,968 Points
2013-01-25 3:31 pm EST
Hello greenDaf, and thanks for your question.

I see from your account notes the same thing you're mentioning here. I do also see that the deliveries have been successfully leaving our mail server and getting delivered to Comcast's server to your account.

I do see one instance from today at around 8:46AM PST that a message was deferred being sent to your account, but then 15 minutes later when our server attempted to deliver the message again it was successful.

Because the messages are being sent from a server-side script, it's possible that they are ending up at your Comcast account flagged as spam. So please review your spam or junk folders to see if they've possibly ended up there. You should be able to add the sending email address from our server to your Comcast account's contacts to have future messages bypass being caught for spam.

If you're still having issues for some reason seeing the messages in your Comcast account, I might also recommend updating the email address in your PHP script to instead send to an email account that you create on our server. Then you can simply check that email account via webmail to review the messages sent from your website.

Please let us know if you have any further questions at all.

- Jacob

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!