InMotion Hosting Support Center

SSL Connection Error

Category: Ssl

bodegafotografo
Asked:
2015-05-13 12:37 pm EST

Hits: 246
Good morning,
I installed a ssl and fails, what happens?
https://labodegade**********.com/

thanks you.

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1

John-Paul
Staff
30,637 Points
2015-05-13 1:03 pm EST
Hello bodegafotografo,

Thank you for contacting us about a SSL connection error after installing an SSL. I checked your domain (using an online SSL checker), and there is no SSL installed.

Have you already purchased an SSL from us or a 3rd party?

If you have any further questions, feel free to post them below.

Thank you,
John-Paul B

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a 3rd party, but the hosting and domains is with you., is necesary that you reset server or any more?
bodegafotografo
8 Points
2015-05-14 11:27 am EST
Hello bodegafotografo,

Thank you for contacting us. Here is the guide on using a 3rd party SSL. You will need to provide the SSL to Live Support, so they can install it on the server for you.

Thank you,
John-Paul
John-Paul
30,637 Points
Staff
2015-05-15 4:09 pm EST
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