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Any changes or problems with our SMTP info?

Category: Server Usage

2012-04-19 3:40 pm EST

Hits: 1,112
We are unable to send out VM to Emails because the phone system does not see the SMTP server. The settings look fine in the phone system, so has something changed with the SMTP info?

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Tim S
13,821 Points
2012-04-19 4:07 pm EST
Hi cbwill5,

Thanks for posting your question. I'm more than happy to assist you. Nothing has changed with SMTP settings. Are you getting a specific error message? Has your current settings worked previously?

Can you post the settings so I can review them to be sure they are correct? You can send the settings in an email to and I'd be happy to review them. We don't actively monitor that email account so please post a comment here so I know to review the settings.

If you need further assistance please feel free to contact us.


Tim S

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