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Can't see email address in Roundcube of imported contacts

n/a Points
2014-01-20 3:32 pm EST

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I have imported Outlook contacts, and all fields are visible in the address book, except the email. When writing a new email, the contact email appears in the autocomplete of the "to" field!!! So, the mail is stored

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43,761 Points
2014-01-20 3:40 pm EST

Thank you for your question today. In my test, I am not experiencing this issue. All information is importing as it should.

What type of file are you using in the import? Is it a csv file, or another format? Also, does this only occur with Outlook import files? or are you able to duplicate it with other files such as SquirrelMail, gmail, hotmail, Thunderbird, etc?

If you have a hosting account with us and have a test file for import, we could test it on your specific account. This would require us to know account specific information, however. You can contact our Live Support team if you wish so that they can look at your account for you.

Kindest Regards,
Scott M

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Having the same issue. Imported both CSV and vCard format. Did this from Outlook and gMail. Same issue. The email address is not visible in the contact information but will show up in the To: field when composing a letter. On Version 0.9.5. Your client is the one used by Consolidated Communications in Roseville, CA.
3 Points
2016-01-24 11:07 pm EST
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