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I'm getting an out of memory error

Category: Resources

2013-07-25 8:24 pm EST

Hits: 1,405

I'm getting an out of memory error:

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 71 bytes) in...

268435456 is the memory_limit (256 MB) of the resource limits in the php configuration file for the server where my account resides.

Could you please increase the memory limit to 512 MB?

Thank you!


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Sorry, didn't realise this was going to a community forum. I meant to send this into tech support.
5 Points
2013-07-25 08:25 pm EST



40,371 Points
2013-07-25 8:50 pm EST
Hello Taraville,

Sorry you're getting an error message! However, the good news is that you should be able to make a simple change in your php.ini to fix that problem! We have an article that will walk you through that the change: Fixing the Allowed memory size exhausted error. It's a very simple fix!

And while you're doing that change, you may also want to consider making your php.ini recursive. This will help make sure that the PHP.INI change applies to the all of the directories where the setting is needed.

If you have any further questions or require futher assistance, please let us know. By the way, if you needed to contact our live technical support team, you can reach them 24/7 through the contact information at the bottom of this page.

Arnel C.

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