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How do I renew my domain without renewing webhosting?

2012-05-30 12:20 pm EST

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I'm trying to transfer my website (hosting) to a different provider but my domain registration expires soon. I was trying to figure out how to renew my domain without renewing webhosting services, and I cancelled the domain registration renewal service.

FYI, the billing info contains expired credit card info, and I don't want to update it because I don't want to be automatically charged for the webhosting service renewal - which apparently cannot be cancelled within AMP.

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43,761 Points
2012-05-30 12:35 pm EST
Hello Mirable,

In looking at your account, I see that it has been converted to a domain only account by you contacting our support and billing department. This means that there is no longer any hosting portion to renew. You are safe in updating your billing information in AMP and the domain name will renew for you as it closes in on its next renewal date.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M

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