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Web Site not taking payments

Category: Prestashop 15

InMotionFans
n/a Points
Asked:
2015-09-21 5:27 pm EST

Hits: 41
Customers place order but Paypal is not receiving any payment information from my web site
www.haroldsapparel.com

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scott
Staff
43,761 Points
2015-09-21 6:12 pm EST
Hello,

Sorry to hear you are having issues with your website. I went through the steps and when it goes to the PayPal site for payment it gives the error:

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller.

You will want to check with PayPal on what they have or need from you for the transactions to process.

Kindest Regards,
Scott M

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