InMotion Hosting Support Center

Web Site not taking payments

Category: Prestashop 15

n/a Points
2015-09-21 5:27 pm EST

Hits: 41
Customers place order but Paypal is not receiving any payment information from my web site

You must login before you can ask a follow up question.

You must login before you can submit an answer.



43,761 Points
2015-09-21 6:12 pm EST

Sorry to hear you are having issues with your website. I went through the steps and when it goes to the PayPal site for payment it gives the error:

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller.

You will want to check with PayPal on what they have or need from you for the transactions to process.

Kindest Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!