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Prestashop SMTP configuration faild

Category: Prestashop 15

InMotionFans
n/a Points
Asked:
2015-12-15 8:01 pm EST

Hits: 993

I set configuration in prestashop 1.6 back office, i am using google as email hosting, already set MX records

SMTP Server: smtp.gmail.com
SMTP user google account
password: account password
encryption: SSL
port: 465

But got this error Error when test it:
Please check your configuration
Authentication failed using username 'myuser@mydmain.com' and password '**

Password and user are check ok, Please assist! thank you

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TJEdens
Staff
10,077 Points
2015-12-15 8:49 pm EST
Hello,

Thank you for your question on SMTP within PrestaShop. Try using your main.domain.com address instead but if should work with Google SMTP settings. Are you sure you are typing the password in correctly?

Best Regards,
TJ Edens

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I am afraid is google, pass are ok , just got this msg, Google may block sign-in attempts from some apps or devices that do not use modern security standards. Since these apps and devices are easier to break into, blocking them helps keep your account safe. What can i do?
Pv16
3 Points
2015-12-15 9:44 pm EST
Hello Pv16,

I checked the Prestashop forum and it seems that others had similar issues. Please review this thread and see if it fixes your problem.

Best Regards,
TJ Edens
TJEdens
10,077 Points
Staff
2015-12-20 9:12 pm EST
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