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Prestashop is Automatically redirecting to wrong url

Category: Prestashop 15

InMotionFans
n/a Points
Asked:
2015-04-29 6:28 am EST

Hits: 880
I have a prestashop installed in the URL http://solingencutlery.com/ and it is automatically redirecting to
http://solingencutlery.com/solingencutlery.com/ . I wonder if I can get help to solve this issue? The inmotion operator mentioned it could be a cache matter.
Antecipate many thanks for your support.

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Arn
Staff
42,973 Points
2015-04-29 1:54 pm EST
Hello,

Thanks for the question about your PrestaShop installation pointing to the wrong URL. The problem most likely occurred when you installed it. To be honest, the easiest way to fix this is to UNINSTALL it and then re-install it. If you installed it with Softaculous, then it would be a very easy matter to remove. If you manually installed it, then you'll need to delete the website files and the associated database (Softaculous does this for you). When you re-install it, use Softaculous. Leave the DIRECTORY blank for the domain . This will leave your URL to the domain name that you have selected and you won't see the duplication in the URL that you currently have.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.

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