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Prestashop 1.6.1.7 unable to add products

Category: Prestashop 15

panarobo
Asked:
2016-11-05 6:33 pm EST

Hits: 336
Trying to add products but am unable to save in Prestashop. Have followed directions to add but when i save it pauses and refreshes the screen without saving.

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Error reporting is enabled per instructions but does not give me an error.
panarobo
11 Points
2016-11-11 07:06 am EST
Is this a new installation of Prestashop, or have you had this installed for some time? Have you upgraded or made any changes to your site before this stopped working? If you have an account with us, you may wish to contact our Support team at http://www.inmotionhosting.com/support/website/website-troubleshooting/how-to-get-great-technical-support You may also wish to contact the Prestashop community at http://www.prestashop.com/forums/?lang=en for more assistance with this.
CaseyB
2,858 Points
2016-11-11 10:15 am EST
New installation September 2016 only able to work on it the weekends.
panarobo
11 Points
2016-11-11 02:48 pm EST
Do you have any modules or customizations in place? We're not seeing this behavior on a default installation on a test setup. Have you tried removing the current install, and starting over from scratch?
CaseyB
2,858 Points
2016-11-11 03:10 pm EST

OTHER ANSWERS

0

scott
Staff
43,761 Points
2016-11-07 12:53 pm EST
Hello panarobo,

Sorry to hear you are unable to save products in your PrestaShop store. You will want to enable error reporting and see what type of error message it is providing. We might be able to assist from there, depending.

Kindest Regards,
Scott M

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