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Prestashop 1.6.02 the admin section backend has become very slow

Category: Prestashop 15

InMotionFans
n/a Points
Asked:
2016-03-03 1:32 am EST

Hits: 4,837
The memory_limit has been increased from 512M to 1024M in php.ini
Still it is taking a long time to login to admin or to process any page in backend.
Inmotion hosting says that Mysql is working fine as I had felt may be server slow
I came across this solution https://github.com/PrestaShop/PrestaShop/commit/7e891c594e3cc8b48aea0a57ed674189abc19493, however i cannot find the line number mentioned are not same as in the same script on my server.

Can you please help me out ?

CCC (COMBINE, COMPRESS AND CACHE) is configured fine
using recompile template if updated

PLease PLEASE help me out

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John-Paul
Staff
31,633 Points
2016-03-03 1:13 pm EST
Hello,

Thank you for contacting us about a PrestaShop admin section getting very slow. When troubleshooting PresaShop issues, I always recommend enabling Error Reporting first.

I checked the link you provided, and I was also unable to locate the line of code, because it is not compatible with your version of PrestaShop.

Since the link you provided indicates this patch was added to PrestaShop in version 1.6.1.2 (released October 29, 2015), you may want to consider updating PrestaShop. PrestaShop strongly recommends using the latest version for building an online store here.

I recommend performing a full backup (directory & database), and ensuring all of your modules, plugins, and addons are compatible before performing an upgrade.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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