InMotion Hosting Support Center

Questions

1,068 Views
1 Answer
PrestaShop automatically logs my Admin out quickly, while editing pages. I've tried unchecking the check IP cookies, but still get logged out qu...
InMotionFans 2016-06-08 07:05 am EST
1,052 Views
1 Answer
I'm using PS 1.6.0.9 and the default theme. The issues I'm having are: 1) When log in as a customer on the website, a blank screen appears ...
Chris_L 2014-11-06 04:53 pm EST
1,047 Views
1 Answer
Since someone hack my server files, prestashop is unable to upload files, showing errors like: 017.jpg : Image format not recognized, allowed forma...
InMotionFans 2015-12-29 12:49 pm EST
1,033 Views
1 Answer
Hello, I was wondering, after allowing back orders and a customer orders a product which is out of stock, how do I fulfull this order (and manage the...
passiebeer 2013-04-22 11:50 am EST
1,029 Views
1 Answer
I need to change the file path to image files on my Prestashop page to fix ssl insecure errors. I've tried file manager, but can't seem to g...
gordophysio 2014-05-28 11:43 pm EST
1,018 Views
2 Answers
Need help with a problem that just popped up. On my home page I have always had (12) featured products. Never a problem. Yesterday I was deleting a...
heartlandpet 2014-11-27 02:04 pm EST
1,000 Views
1 Answer
My website has SSL/SHA2, I'm using PS1.6.0.9 default theme and PayPal EU module. And no third party modules. How do I configure my SSL to TLS? ...
Chris_L 2014-11-28 05:29 am EST
990 Views
1 Answer
http://pawsandclawspetsupply.com/prestashop/index.php ( This is my home page) My email: heartlandpetproducts@gmail.com Please note that in my foote...
heartlandpet 2014-06-27 12:22 am EST
987 Views
1 Answer
In Prestashop we know that the HOME Category is the parent category. In order to have a product appear in featured products you must associate it wit...
heartlandpet 2014-07-24 12:18 pm EST
982 Views
3 Answers
I accidentally deleted the "image slider for your homepage" on prestashop. I called your tech support and they restored some of the origina...
InMotionFans 2014-05-21 09:59 pm EST
979 Views
1 Answer
I am newbie to Prestashop I am trying to install theme to Prestashop 1.6.0.14 but every time I am getting Bad Configuration File error So far I have ...
InMotionFans 2015-06-04 11:49 am EST
977 Views
1 Answer
Prestashop 1.6.0.6. The emails generated by PrestaShop have the format "http://domain-name/shop/shop-name" rather than the correct link &qu...
allanp 2014-05-22 01:51 pm EST
976 Views
1 Answer
Now my Requirement is i want user to register before they purchase anything from app. So my Question is what are all steps should i follow to Regis...
InMotionFans 2013-09-28 05:33 am EST
964 Views
1 Answer
Hi When i replay a customer service message from back office the customer getting a email with a footer signature 'In order to reply, please us...
masuhsin 2013-04-29 12:27 am EST
942 Views
2 Answers
Take a look at the top horizontal menu. The drop down menu are jacked up. I understand that this is not a mega menu but something is controlling ho...
InMotionFans 2015-07-01 11:51 am EST

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