InMotion Hosting Support Center

Questions

1,254 Views
1 Answer
I mistakenly changed the base URL of my site from "/" to "www....com" which is the site's domain name... now I cannot do anyt...
esteedqueen 2013-05-21 09:33 am EST
1,252 Views
1 Answer
My Shopping cart summary page looks like HTML, no Design, just text and button. Not very attractive, if I Checkout with Paypal (without going in my ca...
Brodeurd 2013-09-23 01:19 pm EST
1,244 Views
1 Answer
I need to change the file path to image files on my Prestashop page to fix ssl insecure errors. I've tried file manager, but can't seem to g...
gordophysio 2014-05-28 11:43 pm EST
1,237 Views
1 Answer
I'm using PS 1.6.0.9 and the default theme. The issues I'm having are: 1) When log in as a customer on the website, a blank screen appears ...
Chris_L 2014-11-06 04:53 pm EST
1,224 Views
1 Answer
Hello, My name is CJ, and I am setting up a new site using PrestaShop 1.6.0.11. I am using the default template, and instead of deleting it all and s...
cjdodaro 2015-02-03 05:43 pm EST
1,200 Views
2 Answers
Need help with a problem that just popped up. On my home page I have always had (12) featured products. Never a problem. Yesterday I was deleting a...
heartlandpet 2014-11-27 02:04 pm EST
1,178 Views
1 Answer
My website has SSL/SHA2, I'm using PS1.6.0.9 default theme and PayPal EU module. And no third party modules. How do I configure my SSL to TLS? ...
Chris_L 2014-11-28 05:29 am EST
1,174 Views
3 Answers
I accidentally deleted the "image slider for your homepage" on prestashop. I called your tech support and they restored some of the origina...
InMotionFans 2014-05-21 09:59 pm EST
1,158 Views
1 Answer
I currently use plesk and its eshop for my site www.ankromexotics.com. I would like to be able to use prestashop instead of the default eshop but I w...
LJAtwell 2013-10-20 10:22 am EST
1,126 Views
1 Answer
I cant log in as admin or user on my prestashop. The domain is kenkomuri.com. I have clean cache and compile also run the admin (backoffice) and user ...
InMotionFans 2013-12-26 05:12 am EST
1,121 Views
1 Answer
Initially i had a problem opening my website and the error message was store.theonlinebabystore.com.ng is currently unable to handle this request. 500...
tobsng5 2016-04-25 03:08 pm EST
1,110 Views
1 Answer
Need text message 'out of stock' to work for each product combination. 'in stock works but will not change to 'out of stock'...
spinnerb 2014-02-28 10:44 am EST
1,108 Views
1 Answer
http://pawsandclawspetsupply.com/prestashop/index.php ( This is my home page) My email: heartlandpetproducts@gmail.com Please note that in my foote...
heartlandpet 2014-06-27 12:22 am EST
1,092 Views
1 Answer
In Prestashop we know that the HOME Category is the parent category. In order to have a product appear in featured products you must associate it wit...
heartlandpet 2014-07-24 12:18 pm EST
1,081 Views
1 Answer
I read this article: http://www.inmotionhosting.com/support/website/wordpress/duplicate-wordpress-site-for-testing and would like to know if the p...
deigam5 2015-02-09 04:36 pm EST

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!