InMotion Hosting Support Center

Questions

945 Views
1 Answer
I'm using PS 1.6.0.9 and the default theme. The issues I'm having are: 1) When log in as a customer on the website, a blank screen appears ...
Chris_L 2014-11-06 04:53 pm EST
945 Views
1 Answer
My website has SSL/SHA2, I'm using PS1.6.0.9 default theme and PayPal EU module. And no third party modules. How do I configure my SSL to TLS? ...
Chris_L 2014-11-28 05:29 am EST
932 Views
1 Answer
Hi When i replay a customer service message from back office the customer getting a email with a footer signature 'In order to reply, please us...
masuhsin 2013-04-29 12:27 am EST
890 Views
1 Answer
I just got startet on PS. I can't add products as a blank page shows up when I click add new. Here is the screen shot: https://www.dropbox....
Nay Thiha 2013-01-21 12:10 pm EST
886 Views
1 Answer
In Prestashop we know that the HOME Category is the parent category. In order to have a product appear in featured products you must associate it wit...
heartlandpet 2014-07-24 12:18 pm EST
878 Views
1 Answer
Hi, The PrestaShop UPS module is not working correctly and the XML is not returned correctly. I was told we would need to activate the GSS-Negotia...
Marcin 2014-02-07 04:04 pm EST
878 Views
1 Answer
Prestashop 1.6.0.6. The emails generated by PrestaShop have the format "http://domain-name/shop/shop-name" rather than the correct link &qu...
allanp 2014-05-22 01:51 pm EST
874 Views
1 Answer
http://pawsandclawspetsupply.com/prestashop/index.php ( This is my home page) My email: heartlandpetproducts@gmail.com Please note that in my foote...
heartlandpet 2014-06-27 12:22 am EST
846 Views
1 Answer
When i add new module in prestashop , i have this problem : Fatal error: Uncaught --> Smarty: Missing template name <-- thrown in C:\wamp\www\...
InMotionFans 2015-10-31 07:31 am EST
844 Views
1 Answer
I need to change the file path to image files on my Prestashop page to fix ssl insecure errors. I've tried file manager, but can't seem to g...
gordophysio 2014-05-28 11:43 pm EST
823 Views
1 Answer
Under Shipping along the top main config options the Shipping mod is not returning anything after being pressed and the Carriers mod is not even there...
jstepp 2013-10-04 04:43 pm EST
814 Views
2 Answers
hi ! i need the path of Thank You Page, but i don't find it.. where is should be ? regards, Tomer.
InMotionFans 2015-03-30 05:33 am EST
788 Views
3 Answers
I accidentally deleted the "image slider for your homepage" on prestashop. I called your tech support and they restored some of the origina...
InMotionFans 2014-05-21 09:59 pm EST
776 Views
1 Answer
When I tried to upload images in the description, they see like they were broken.
InMotionFans 2015-01-10 06:02 pm EST
766 Views
1 Answer
I have setup some files as virtual products. The customer can purchase but the download never finishes. I have a feeling I need to increase a limi...
scannon2 2013-05-04 08:30 am EST

Support Center Login

Social Media Login

   
Social Login Joomla

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!