InMotion Hosting Support Center

Questions

1,230 Views
1 Answer
I am newbie to Prestashop I am trying to install theme to Prestashop 1.6.0.14 but every time I am getting Bad Configuration File error So far I have ...
InMotionFans 2015-06-04 11:49 am EST
1,228 Views
1 Answer
Since someone hack my server files, prestashop is unable to upload files, showing errors like: 017.jpg : Image format not recognized, allowed forma...
InMotionFans 2015-12-29 12:49 pm EST
1,211 Views
1 Answer
I need to change the file path to image files on my Prestashop page to fix ssl insecure errors. I've tried file manager, but can't seem to g...
gordophysio 2014-05-28 11:43 pm EST
1,211 Views
1 Answer
Hello, My name is CJ, and I am setting up a new site using PrestaShop 1.6.0.11. I am using the default template, and instead of deleting it all and s...
cjdodaro 2015-02-03 05:43 pm EST
1,195 Views
1 Answer
I'm using PS 1.6.0.9 and the default theme. The issues I'm having are: 1) When log in as a customer on the website, a blank screen appears ...
Chris_L 2014-11-06 04:53 pm EST
1,170 Views
1 Answer
My website has SSL/SHA2, I'm using PS1.6.0.9 default theme and PayPal EU module. And no third party modules. How do I configure my SSL to TLS? ...
Chris_L 2014-11-28 05:29 am EST
1,163 Views
2 Answers
Need help with a problem that just popped up. On my home page I have always had (12) featured products. Never a problem. Yesterday I was deleting a...
heartlandpet 2014-11-27 02:04 pm EST
1,155 Views
1 Answer
I currently use plesk and its eshop for my site www.ankromexotics.com. I would like to be able to use prestashop instead of the default eshop but I w...
LJAtwell 2013-10-20 10:22 am EST
1,147 Views
3 Answers
I accidentally deleted the "image slider for your homepage" on prestashop. I called your tech support and they restored some of the origina...
InMotionFans 2014-05-21 09:59 pm EST
1,126 Views
1 Answer
I cant log in as admin or user on my prestashop. The domain is kenkomuri.com. I have clean cache and compile also run the admin (backoffice) and user ...
InMotionFans 2013-12-26 05:12 am EST
1,082 Views
1 Answer
http://pawsandclawspetsupply.com/prestashop/index.php ( This is my home page) My email: heartlandpetproducts@gmail.com Please note that in my foote...
heartlandpet 2014-06-27 12:22 am EST
1,077 Views
1 Answer
In Prestashop we know that the HOME Category is the parent category. In order to have a product appear in featured products you must associate it wit...
heartlandpet 2014-07-24 12:18 pm EST
1,070 Views
1 Answer
Hello, I was wondering, after allowing back orders and a customer orders a product which is out of stock, how do I fulfull this order (and manage the...
passiebeer 2013-04-22 11:50 am EST
1,064 Views
1 Answer
Need text message 'out of stock' to work for each product combination. 'in stock works but will not change to 'out of stock'...
spinnerb 2014-02-28 10:44 am EST
1,055 Views
1 Answer
I read this article: http://www.inmotionhosting.com/support/website/wordpress/duplicate-wordpress-site-for-testing and would like to know if the p...
deigam5 2015-02-09 04:36 pm EST

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!