InMotion Hosting Support Center

Multi Store with Subdomain Prestashop

Category: Prestashop 15

n/a Points
2014-10-08 5:49 pm EST

Hits: 1,806
I would like to move a private store to a subdomain and I have some doubts. For instance, I have a retail store at and I would like to have a private one at

I followed this steps so far, but don't know whether I did something wrong or not
First of all go to cpanel and park the subdomain.

Here is my first doubt. Shall I create the subdomain before? Do I need to set anything else as manage redirection or something like that?

Secondly go to prestashop back end and configure the multistore options.
Here I don't know how I should set the URLs. I've tried several ways but didn't get what I expected. As I may have done something wrong from the beginning that can be the reason.


You must login before you can ask a follow up question.

You must login before you can submit an answer.



42,973 Points
2014-10-08 6:23 pm EST

Thanks for the question. First, your screenshot indicates that you're creating a .parked domain. Parked domains are designed to re-direct BACK to the primary domain. If you want to create a separate URL that you can use a store, then either register a domain and set it up as an add-on domain or create a subdomain such as the one you're trying to show as an example:

Are you using PrestaShop to manage another store already? If you were managing a separate store and you want to ADD a second store to manage, then that is the primary reason you should be using the multi-store option in PrestaShop.

Your URLs are the location of the shop. So, if you want PrestaShop to use "" then that would be your URL for that second store. The physical URL is the folder location of the store on your server. The SSL URL requires that you have purchased an SSL specific to that URL in order to allow secure connections between your customers and the server. The VIRTUAL URL is well explained in the sidebar by PrestaShop. It allows you to create a URL that does not exist on your server. PrestaShop then uses mod re-write rules to point to the actual location on the server.

Again, the main reason your "" URL probably did not work was because you made it a PARKED DOMAIN. Change that and then it should make more sense. A parked domain would simply re-direct to your main domain.

I hope this helps to explain the whole issue for you. If you're still confused, please let us know.

Arnel C.

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!