InMotion Hosting Support Center

I Cannot View my Domain Name

Category: Prestashop 15

2017-12-11 10:28 am EST

Hits: 29
Hello Team,

Please Note that doesn't work and it shows me an error "HTTP ERROR 500", but the Back Office is working using Prestashop as a CMS.
Please note also that the other hosting providers provide me a www Folder and not only Public Html, so why dont you use the same thing.

Thank you

You must login before you can ask a follow up question.

You must login before you can submit an answer.



31,313 Points
2017-12-11 11:24 am EST
Hello heberHosting,

Thank you for your question regarding issues viewing your domain. In my tests, your site is loading and functioning successfully. Are you still having issues at this time?

If you are still having issues I recommend clearing your browser cache, or testing in a different browser. Also, ensure you do not have any host file modifications set up.

Thank you,

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!