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Error creating new product in PrestaShop™

Category: Prestashop 15
2015-04-23 12:01 pm EST

Hits: 522
I have a problem when i try create a product in Prestashop.

Error: The product name is empty. You will at least need to enter a name for the default language before you can save the product.

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31,633 Points
2015-04-23 12:14 pm EST

Thank you for contacting us regarding an error when adding a product in PrestaShop. Your error provides the following clues into what is happening:

Product name is empty: Enter a valid product name.

Enter a name for the default language before you can save the product: Enter a language name.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul B

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Hi there, thanks for your reply. I can type in a product name but i can't save. Where can i enter the language name?

16 Points
2015-04-23 12:25 pm EST
Hello Maurice,

Sorry for the problems with saving a product. Make sure that you're not using any special characters when saving a product. If you are using the correct format and you are still having problems with saving a new product, then it's definitely something else stopping it. We would need to have access to your PrestaShop back-end in order to investigate the issue. Here's a quick video showing how I saved a product in PrestaShop

I hope this helps to answer your question, please let us know if you require any further assistance.

Arnel C.
42,973 Points
2015-04-23 3:17 pm EST
Hi there, problem is i don't see any save button at all when the error appears.

16 Points
2015-04-24 12:14 am EST
Hello Maurice,

The message you're seeing isn't necessarily an error message. This message displays until you start typing SOMETHING into the name box for the product. Whenever I type a character into the product name field, the SAVE button appears.

Arnel C.
42,973 Points
2015-04-24 1:36 pm EST
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