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I can't upload images in product description

Category: Prestashop 15

InMotionFans
n/a Points
Asked:
2015-01-10 6:02 pm EST

Hits: 967
When I tried to upload images in the description, they see like they were broken.

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scott
Staff
43,761 Points
2015-01-12 5:33 pm EST
Hello,

Sorry to hear you are having issues displaying images in a product description. I have a site with PrestaShop 1.5 and was able to add an image to a product description without issue. I did it with the default settings, so it placed the image in the 'img/cms' path. Do you know what path the site is trying to look for with your images? Could you give a step by step explanation of what you are doing so I can see if I can duplicate the issue on my end?

Kindest Regards,
Scott M

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Hello,
The path the appear is http://ecbiz158.inmotionhosting.com/~enpana5/admin123/img/cms/cms-img.jpg
I just tried to insert an image, I choose insert an image, then I upload it from my computer in the file manager, but then I can´t see it.
Enpanales
22 Points
2015-01-13 3:55 pm EST
What is the physical size of the image? What is the file size? What extension does the image have?
JeffMa
11,186 Points
Staff
2015-01-13 4:09 pm EST
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