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Can't get DNS records right

Category: Prestashop 15

mikehsg
Asked:
2015-07-29 10:37 pm EST

Hits: 64
For the life of me I can't get the DNS records right on HSGear.biz. I'm using this as a PrestaShop hosting account and simply can't get the CNAME, A, etc... right so that the domain name hits the store homepage.

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John-Paul
Staff
31,633 Points
2015-07-30 12:52 pm EST
Hello mikehsg,

Thank you for contacting us about setting up your DNS. I looked at your DNS records, and there are some incorrect entries there.

I recommend ensuring your A records are pointed to your shared IP address.

If your problems persist, it may be easier to contact Live Support, so they can update your DNS for you.

Let us know if you have any further questions.

Thank you,
John-Paul

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John-Paul - Thanks. I'll verify they're all pointed that way. Is there any need for CNAME or only for A records?
mikehsg
16 Points
2015-07-30 2:01 pm EST
Hello mikehsg,

Thank you for your question. CNAME records aren't needed by most users, but there situations where you will want to create a CNAME record for your domain. Such as setting up a custom domain with Blogger, or pointing a hostname to another hostname such as pointing calendar.yourdomain.com to ghs.google.com

Thank you,
John-Paul
John-Paul
31,633 Points
Staff
2015-07-30 5:15 pm EST
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