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I accidentally deleted module - need to restore it

Category: Prestashop 15

InMotionFans
n/a Points
Asked:
2014-05-21 9:59 pm EST

Hits: 1,229
I accidentally deleted the "image slider for your homepage" on prestashop. I called your tech support and they restored some of the original files from the prestashop website but the image slider is creating errors on the back end as a result of the restoration. How do I get it back up and running without having to go back to the previously saved version?

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I have the same original problem and cannot seem to find a way to restore the image slider module to the home page. How can I restore it, regardless of the images present?
ayeshaadamjee
3 Points
2015-06-09 07:14 am EST

OTHER ANSWERS

0

John-Paul
Staff
31,633 Points
2014-05-22 8:57 am EST
Hello,

Thank you for your question. We are happy to help, but will need some additional information to help troubleshoot the problem.

Are you using the built-in slider, or a 3rd party one? Is it compatible with the version of PrestaShop you are running? Have you tried re-installing the slider module?

What are the full errors are you getting in the back end?

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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0

TJEdens
Staff
10,077 Points
2015-06-09 1:21 pm EST
Hello Ayeshaadamjee,

Are you using the default prestashop slider module or a 3rd party plugin module? Can you provide us the full errors you are seeing? Do you have any backup copies of your website?

Best Regards,
TJ Edens

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I do not have any backups and I am using the default prestashop slider module.

Thanks,
Ayesha
ayeshaadamjee
3 Points
2015-06-09 2:18 pm EST
0

TJEdens
Staff
10,077 Points
2015-06-09 6:51 pm EST
Hello Ayeshaadamjee,

I found this homepage image slider module for Prestashop. Please check it out and see if it will fit your needs. I also recommend keeping backups of your website in the future.

Best Regards,
TJ Edens

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