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Can't login to cbuilder

2012-11-07 4:16 pm EST

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I was making updates to my website. I usually login using this url: From this page I can then login and choose cbuilder to modify my web page. Well now when I login all I get is the cpanel. I can't get into cbuilder to access my site. Everytime I try to access cbuilder i get redirected to a page that tells me I have started to build my site! Oh no!! have i lost everything????

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40,371 Points
2012-11-07 4:57 pm EST
Hello Wiesbaden,

It sounds like your browser has somehow lost or had a portion of the URL damaged for the link to the Cpanel or Builder. You will need to clear your browser cache and then re-link to those pages again. Here's an article on clearing your browser cache:Clearing your Browser Cache

This issue is unfortunately not something that's controlled by our servers, but is something related to your internet browser. Please try to clear the browser cache.

You can also go directly to or to the AMP page by typing:

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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