InMotion Hosting Support Center

Cannot publish to the specified host via FTP. Authorization failed.

2012-10-27 1:38 pm EST

Hits: 1,390
As of this morning, I get the above error when trying to publish from the sitebuilder. I updated my passwords yesterday and double checked that they are all now working.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



43,761 Points
2012-10-29 7:47 am EST
Hello Brad,

The Premium Website Builder has 2 passwords, one to log in and one to publish. The publishing password MUST match your current cPanel password as it logs into the server to place your files.

Here is a link that explains how to change the publishing password. After that, you should have no issue with publishing.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!