InMotion Hosting Support Center

Where do we see our support tickets?

Category: New Customers

2018-08-26 3:20 pm EST

Hits: 129
When I issue a support ticket, I don't get any email back, and I don't see where the ticket is available to view.
Where do we go to access our InMotion support tickets? (I need to add information to the existing ticket). Thanks!

You must login before you can ask a follow up question.

You must login before you can submit an answer.



3,862 Points
2018-08-27 10:18 am EST
Hello BlogLogistics,

Thanks for posting your comment regarding how to view your Support ticket submission. The ticketing system is strictly maintained through email on the customer's end. There is no portal to log in and view/edit your submission. I recommend reviewing our guide on Submitting a Ticket Request. There you can see the example of how our system works.

As always, you can contact our Live Support for further assistance with your account.

I hope this helps!
Carlos D

You must login before you can post a comment about this answer.

Like this Question?

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!