InMotion Hosting Support Center

How do I correct an error while attempting to re-install Moodle using Fantastico?

Category: Moodle

2011-12-31 7:29 pm EST

Hits: 5,526
I uninstalled and reinstalled my Moodle site using Fantastico. I am now getting the following error:

The installation can not be completed:

- You cannot install more than one script in the root directory of a domain.

I thought I had completely uninstalled and I see no Moodle files or directories in the file manager. This is the only thing I installed with Fantastico.

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by InMotion Hosting staff


Tim S
13,821 Points
2012-01-03 11:18 am EST
Hi billwilson,

Thanks for posting your question. I'm more than happy to assist you. If you install software using Fantastico, you must remove the installation through Fantastico as well. If you do not do this critical step, it will produce the error you got. Basically, Fantastico has a file called "installed_in_root". This file needs to be modified and you would need to remove the entry for the Moodle installation. Once you do this, you'll be able to re-install the software.

I'm more than happy to assist you with this. Please feel free to contact us if you need further assistance.


Tim S

<div style="border: 1px solid #B85F00; padding: 4px; margin-bottom: 10px; background: #FFF0E0;">Fantastico, a feature in cPanel that helps you easily install programs to your account, is no longer available. As of September 17<sup>th</sup>, 2012, Fantastico has been replaced by <a href="index.php?option=com_content&amp;view=article&amp;id=3254:softaculous&amp;catid=50&amp;Itemid=237">Softaculous</a>.<br /><br /> This article is being kept in our Support Center for our VPS and Dedicated Customers who may still be using Fantastico. For all other users, please see our <a href="index.php?option=com_content&amp;amp;view=article&amp;amp;id=1711:how-to-install&amp;amp;catid=257&amp;amp;Itemid=101">Softaculous software installation guide</a> for more help with installing programs such as WordPress and Joomla.</div>

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!