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checking system requirements to run Magento

Category: Magento

2013-04-02 7:54 pm EST

Hits: 1,929
Magento's User Guide advises me to check with my hosting company to make sure that they support the following specifications/

Supported Operating Systems: Linux server x86, x86-64/

Supported Web Servers: Apache 1.3.x or Apache 2.x/

PHP Compatibility: 5.2.13 and above with Safe mode off/

MySQL: 4.1.20 and above/

I have InMotion's Power Plan, and would like to make sure that I can set up a Magento site. Please let me know if InMotion supports these specs.


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41,441 Points
2013-04-02 8:24 pm EST
Hello Alexinmo,

There are different levels of servers available with InMotion, but even the lowest level of configuration can run Magento. You can install Magento through Softaculous. One word of caution- depending on the size of your database and your expected customer level, you may want to consider starting with a VPS level account. However, it's not required, and you can upgrade as needed.

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.


Arnel C.
Community Support

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Thanks Arnel
30 Points
2013-04-03 5:30 am EST
Hi Arnel,

I wanted confirm whether I can run Magento on even the lowest level server, as you had mentioned last week.
I got two steps away from completing the installation of Magento, using the "Magento_Community_1-7_User_Guide". When I click Continue in the "Configuration" window I get a message that reads "There has been an error processing your request".

Then I found this other InMotion thread (see below) that states that Magento is not compatible with shared hosting plans (I think that includes my plan).

Can you please advise me? Is it maybe that the sample database that I uploaded is too big?

"I'm sorry you're having trouble installing Magento. I would caution that Magento is not compatible with our shared hosting plans. If you would like to run Magento on your site, we recommend upgrading to at least a <a href="">VPS plan</a>.

If you are seeing a database connection error, that is due to one of the following:
<li>Incorrect host name (should be localhost)</li>
<li>Incorrect database name (should look something similar to userna5_dbname)</li>
<li>Incorrect database user (should look something similar to userna5_dbuser)</li>
<li>Incorrect password (make sure you use the password you assigend to the user when you created the database and database user)</li></ol>
For step-by-step instructions, please see our article on <a href="">How to install Magento</a>

Please let us know if you have any additional questions or need further assistance.


Christi N. "

30 Points
2013-04-06 5:29 pm EST
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