InMotion Hosting Support Center

Why am I getting error trying to install Joomla 2.5.7?

Category: Joomla

2012-10-16 1:01 am EST

Hits: 939
Error when attempting to install Joomla 2.5.7 (via cPanel install button).

Error msg:
Could not make the query numbered : 56
MySQL Error No : 1074
MySQL Error : Column length too big for column 'sitename' (max = 255); use BLOB or TEXT instead

Steps taken:
I have tried using the default sitename (My Joomla); a short site name ("X" - no quotes). All rest left default values.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



9,968 Points
2012-10-16 8:25 am EST
Hello wickahead, and thanks for the question.

I wasn't able to replicate the problems you had installing Joomla on your account using the Softaculous installer. I did initially receive a warning about the default (robots.txt) file needing to be first removed. But once that was done the installation went through fine.

I went ahead and had it e-mail you the administrative details, so you should be able to login and modify the installation to suit your needs now.

If you're new to Joomla, I might recommend taking a look through our Joomla 2.5 education channel for some explanations on how to use a lot of the features:

Joomla 2.5 Education channel

If you're still having any issues at all please let us know and we'd be glad to help.

- Jacob

You must login before you can post a comment about this answer.

Like this Question?

Joomla Community Google+ Hangout #3

June 3rd, 2014

Thank you @RustyJoomla for letting me speak on the Joomla Community Google+ Hangout!

Click here to watch!

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!