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Problem trying to download JOOMLA

Category: Joomla

2013-06-14 9:14 pm EST

Hits: 1,620
I get this message I get when I attempt to download JOOMLA from my C Panel:

The following errors were found :
? Required PHP version greater than equal to 5.2.4 AND found version is : 4.4.9


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I'm having the same problem trying to install WikkaWiki
0 Points
2013-12-24 06:28 pm EST



43,761 Points
2013-06-17 9:01 am EST
Hello PeterXCinema,

The reason you are seeing this error is because you are on one of our older servers that have an older version of php. That version is not compatible with the Joomla version you want to install. We can move you from that server to one that has a newer version of php. In fact, our newer servers allow you to have multiple versions of php on your account.

To do so, you would need to contact our Live Support department at with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

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