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Issue in install openfire using SSH/putty

2013-05-04 9:07 am EST

Hits: 1,633
We had created SSH key and done firewall settings from WHM panel for enable SSH for installing custom software.

I had tried to Install Openfire using SSH/putty by follow steps of this thread using below 4 commands

1. cd /tmp
2. wget ''
3. sudo rpm -ivh openfire-3.8.1-1.i386.rpm
4. sudo /sbin/service openfire start

From above 4 command I am able to execute 2 commands only because we I have no rights for sudo user.

I am getting below error [/tmp]# sudo rpm -ivh openfire-3.8.1-1.i386.rpm
[sudo] password for qwirks5:
qwirks5 is not in the sudoers file. This incident will be reported.

So please help me for Installing Openfire.

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43,761 Points
2013-05-06 12:38 pm EST
Hello qwirknow,

You are receiving the error because that user has no sudo access. This can be added but it would take root access in order to do so. It is good to get the root access as you may need it to install many programs onto your account.

I do see that you recently obtained root access. Since you have that, you will want to log into the account as the root user and submit the commands, removing the 'sudo' command in front of the command lines, for instance:
/sbin/service openfire start
service openfire start

Best Regards,
Scott M

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