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I haven't received any calls since I registered and done the payment.


InMotionFans
n/a Points
Asked:
2014-08-19 4:09 am EST

Hits: 25
I haven't received any calls since I registered and done the payment for my web hosting 2 days ago.

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scott
Staff
29,167 Points
2014-08-19 7:39 am EST
Hello,

Our onboarding team strives to confirm new accounts within 30 minutes of signup. If they are unable to due to volume, time differences, etc they will send an email to the address used during signup. You will receive an email every day containing instructions on what to do next until your site is confirmed.

In your case I can see they have attempted to confirm with you 5 times in the last 2 days.

If you have not received any emails, there may have been an issue with the information in the signup. In that case, please contact our Live team at your earliest convenience.



Kindest Regards,
Scott M

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