InMotion Hosting Support Center

The problem at ssh access with putty

2018-10-03 9:52 am EST

Hits: 45
Dear, Inmotion support team
I have a problem with SSH access when hosting Django project on my personal site.
I can't access SSH with putty at port 22.
They say "Server unexpectedly closed network connection. "
I have done as your tutorial.
I would like Support team to solve this problem.
Thanks for your time

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42,973 Points
2018-10-03 10:01 am EST
Hello Yayazoo,

Sorry for the problem with accessing SSH when hosting your Django project on your account. We would need more information to troubleshoot the issue in the Support Center. Your domain name, the steps you're taking to access SSH, etc. However, we do recommend that you contact our live technical support team for further assistance with this issue. They have direct access to the server to help troubleshoot the problem with you. You will need to provide information identifying and verifying your account in order to have the issue resolved.

If you have any further questions or comments, please let us know.

Kindest regards,
Arnel C.

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