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subdomain still not working


retail50
Asked:
2019-01-21 5:55 pm EST

Hits: 27
i setup a subdomain yesterday and i know it says can take upto 24hrs, its almost that now and its still not showing online ?

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carlosd
Staff
3,820 Points
2019-01-21 6:52 pm EST
Hello,

I'm sorry to see that your subdomain is not working, even after the typical 24 hour propagation period. If this is the case, I would recommend you check the name servers that the domain is pointed to. The subdomain record would need to be created in the name servers before propagation could occur.

I hope this helps!
Sincerely,
Carlos D.

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