InMotion Hosting Support Center

I tried to point my site to my domain; now I cannot access the site.

n/a Points
2017-02-20 5:38 pm EST

Hits: 11
I had a site built with inmotion and attempted to point my external domain to the site. This is my first time doing that, and I must have made a mistake. Now I cannot access the site that was built. I wonder what the problem is.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



2,858 Points
2017-02-20 5:42 pm EST

Thank you for your question about pointing your domain to your account with us. Are you getting an error message? How long ago did you adjust the DNS settings for your domain? Please keep in mind that these changes, as with all DNS changes, may take up to 4 - 24 hours to take effect. Did you use a content management system( CMS ) like WordPress or Joomla! to install your website files?

Casey B.

You must login before you can post a comment about this answer.

Like this Question?

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!