InMotion Hosting Support Center

Domain Management- editiing phone numbers for Registrant/Admin Contact


premie19
Asked:
2015-12-29 6:24 pm EST

Hits: 160
I am attempting to update the phone number information associated with my domains. I was able to change the number in the Admin details in the AMP site. However, when I checked everything at ICANN WHOIS, while the ADMIN Contact section has been updated, there is another section named REGISTRANT CONTACT, which I cannot find anything to maintain within AMP to change that number. I went to billing and fixed that phone number, but I do not know where to go from here. Second question, to maintain the information for a protected domain, do I need to disable the privacy first, make the changes, then enable the privacy again. The information in the domain management states that you should not disable domain privacy.

Thanks,

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

christopherm
Staff
11,130 Points
2015-12-29 6:49 pm EST
Hello premie19,

Thank you for contacting us about editing contact information for your domain name. It looks like you've done everything correctly, however, as you discovered, editing the registrant contact for a domain requires special access. As the manager of your domain registration we'll need to change that from here.

I suggest contacting Live Support so you can provide us with the correct information you need to have updated.

Best,
Christopher M

You must login before you can post a comment about this answer.

Like this Question?

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!