InMotion Hosting Support Center

Questions

2,110 Views
1 Answer
I currently only have a Launch account, but will upgrade as necessary to provide a secure FTP site. All I've used up to now is email, so I'...
Crystal 2013-05-21 05:07 pm EST
2,083 Views
1 Answer
In File Manager, I keep finding new files created in public_html with a name like .wysiwygPro_preview..... What is their point? Can I delete them? ...
nonstop 2012-03-29 11:26 am EST
1,979 Views
1 Answer
I am attempting to use Filezilla to connect to my website. the connection seems to be established, but the connection times out when the MLSD command ...
KyleYoung101 2013-01-01 09:13 pm EST
1,780 Views
1 Answer
I have a Business Hosting account and need access to the directory just above public_html. I can't seem to find a way to set this up in the FTP c...
ammonhaggerty 2013-05-16 01:53 pm EST
1,768 Views
1 Answer
I used filezilla to connect but failed every time. What should I do? Status: Connecting to ftp.ricefilm.com... Response: fzSftp started Command: ...
jiafeng 2012-07-11 03:43 am EST
1,739 Views
1 Answer
I have set up my FTP to not get a error when I use the / under the "Root Directory" but none of my test html files are available. I get a e...
William.Dev 2013-04-16 03:14 am EST
1,728 Views
1 Answer
I signed up for hosting service today. I have followed the instructions to connect via FTP. I am getting a can't connect error after the passwo...
dhlesq 2013-05-16 04:30 am EST
1,671 Views
2 Answers
I successfully installed an Add-on domain. When I set it up, I forgot to specify public_html/mydomain.com and it was set up on the root. It seems to b...
zenzino 2012-10-15 01:55 pm EST
1,655 Views
2 Answers
FTPing into account using FileZilla. Logs on OK, but shows a remote directory that's empty, and there should at least be some Joomla sample file...
Nathan9 2012-04-10 07:43 pm EST
1,652 Views
1 Answer
Is there a way to make a directory unsearchable by search engines? I have proprietary video and lessons that I don't want the general public see...
RedWagonTutorials 2013-07-24 06:24 pm EST
1,648 Views
1 Answer
I'm trying to make some translations in my prestashop site but it shows me this message: Warning! Your PHP configuration limits the maximum nu...
InMotionFans 2014-11-01 01:51 pm EST
1,587 Views
1 Answer
Having problems with both html pages and images that have been uploaded using FTP that do not display correctly. Not every file, but enough to cause a...
rwcar4 2013-01-13 09:54 pm EST
1,478 Views
1 Answer
Hello, I want to clean my public_html folder and need to know which folders or files must remain in there by default. Thanks...
InMotionFans 2015-02-26 02:38 pm EST
1,470 Views
1 Answer
Hi, I'm setting up SEO with Opencart and I'm trying to find the htaccess.txt file to rename it in file manager but I can't seem to find...
Kimberlee 2012-06-09 03:22 am EST
1,459 Views
1 Answer
In the File Manager, .jpg image files that I have uploaded are showing with a file type of text/x-generic, while the photos that the developer uploade...
LisaBarnes 2014-05-23 12:17 pm EST

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