InMotion Hosting Support Center

Questions

1,653 Views
1 Answer
I am attempting to use Filezilla to connect to my website. the connection seems to be established, but the connection times out when the MLSD command ...
KyleYoung101 2013-01-01 09:13 pm EST
1,646 Views
1 Answer
I currently have an up and running website. I would now like to switch to a Wordpress platform and will install via Softalicious. I want to build t...
NikLee 2014-01-07 03:34 pm EST
1,619 Views
1 Answer
I have a Business Hosting account and need access to the directory just above public_html. I can't seem to find a way to set this up in the FTP c...
ammonhaggerty 2013-05-16 01:53 pm EST
1,606 Views
1 Answer
I have set up my FTP to not get a error when I use the / under the "Root Directory" but none of my test html files are available. I get a e...
William.Dev 2013-04-16 03:14 am EST
1,579 Views
1 Answer
I signed up for hosting service today. I have followed the instructions to connect via FTP. I am getting a can't connect error after the passwo...
dhlesq 2013-05-16 04:30 am EST
1,564 Views
2 Answers
FTPing into account using FileZilla. Logs on OK, but shows a remote directory that's empty, and there should at least be some Joomla sample file...
Nathan9 2012-04-10 07:43 pm EST
1,519 Views
1 Answer
I used filezilla to connect but failed every time. What should I do? Status: Connecting to ftp.ricefilm.com... Response: fzSftp started Command: ...
jiafeng 2012-07-11 03:43 am EST
1,457 Views
1 Answer
Is there a way to make a directory unsearchable by search engines? I have proprietary video and lessons that I don't want the general public see...
RedWagonTutorials 2013-07-24 06:24 pm EST
1,403 Views
1 Answer
Hi, I'm setting up SEO with Opencart and I'm trying to find the htaccess.txt file to rename it in file manager but I can't seem to find...
Kimberlee 2012-06-09 03:22 am EST
1,363 Views
1 Answer
I know I can compress it, my concern is will anything happen to my live site.. the original files will stay there as is just with the compressed zip o...
Juan Reyes webmaster reseller 2013-08-11 10:22 am EST
1,354 Views
1 Answer
TateAnson 2012-04-10 11:39 pm EST
1,353 Views
1 Answer
So my special FTP account login is clemen10. It seems to be my login for a lot of things that are important. I don't remember making this my logi...
Clement 2012-01-23 05:15 am EST
1,331 Views
1 Answer
Hi support, I am trying to login to my FTP account using Cyberduck but it replied 530 Login authentication failed. I used the Cyberduck configuration ...
InMotionFans 2014-05-29 12:02 pm EST
1,322 Views
1 Answer
I´m trying to login to my FTP account but it isn´t possible. The curious is that my client "www.jogoplanetario.com.br" is possib...
luizlopes85 2013-07-04 01:37 pm EST
1,268 Views
1 Answer
I hadn't used my domain (Fearlessandfab) in a month. Like many domains it was attacked but is fine. I'm trying to fix the situation to allow...
Fearlessandfab 2013-07-20 10:11 am EST

Support Center Login

Social Media Login

   
Social Login Joomla

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!