I am unable to ssh into my server
Category: File Management
I am using red hat enterprise linux developer edition to develop my website. I need access to my server via ssh so that I can transfer my work quickly to my server. I have followed the instructions on the InMotion site, generated public and private keys, downloaded them and authorised the public key for access but I am unable to connect at all. I am unsure whether my access has been activated or whether I don't have access.
|
0
|
Hello, Thank you for contacting us about issues connecting to your server via SSH. Since you are on a shared server, ensure you are using port 2222, instead of the standard port 22. This is covered in our walk-through guide Logging into your server with SSH. It also includes a helpful video. If your problems persist, it may be helpful to contact Live Support, so they can review your server logs for errors or any record of your transmission. Alternately, you may also be able to transfer your work via FTP. Let us know if you have any further questions. Thank you, John-Paul |
Like this Question?
Tweet
Related Articles
How to Zip and Unzip Files using Windows 7How to enable SSH through WHM
Best practice for naming files in Linux
View FTP uploads with archived raw logs
Changing the Document Root for Your Domain
Support Center Login
Our Login page has moved, Click the button below to be taken to the login page.Search
Ask the Community!
Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.
Current Customers
| Chat: | Click to Chat Now | E-mail: | support@InMotionHosting.com |
|---|---|---|---|
| Call: | 888-321-HOST (4678) | Ticket: | Submit a Support Ticket |