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How do I create an FTP account for an add-on domain?

Category: File Management

2012-01-01 6:08 am EST

Hits: 11,529
I redirected a domain the i allready own to my InMotion account and then added it as a "addon" domain. When I try to create an ftp account in the cPanel I'm only given the option of using the original domain tied to the account. I have the "power" business class account and it says I can host up to 6 sites on my single account. This "addon" process seems to be a piggyback on creating subdomains on the original domain. as an example...
I have
then I "addon",
I want to create an ftp ""
not ""
Is that posible?


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Best answer chosen by InMotion Hosting staff


Tim S
13,821 Points
2012-01-03 11:32 am EST
Hi jdhughen,

Thanks for posting your question. I'm more than happy to assist you today. In a shared hosting environment, you have one cPanel account. When you create an add-on domain to that cPanel, it creates a folder in your main public_html folder to act as the root folder for that new domain. It is not a subdomain and functions as a completely separate website from your main domain.

When you create an add-on domain, an FTP account is automatically created for the new add-on domain. The document root is set up so that new FTP account cannot access anything but the root folder for the add-on.

I have reviewed your account and in cPanel, I do see the FTP account created for you add-on domain. If you want to create another FTP account you may do that as well. However, it will use your primary domain in it.

I hope this helps! If you need further assistance please feel free to contact us.


Tim S

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Piggybacking on this question, does this mean that all FTP accounts will have the main domain name attached to it? For example, my main domain is I have an add-on domain called Note that ABC and XYZ are two separate companies. Now, I have some subconsultants for XYZ to whom I want to give FTP access, but I don't want them to see that XYZ is affiliated with ABC.

Is there any way to create an FTP login that says instead of
3 Points
2013-04-02 1:21 pm EST
Hello dennoi5,
Due to the way cPanel works, all FTP accounts are associated with the main domain on the account. This means there is no way to get an FTP user at using the same cPanel. would need to be a primary domain on a separate cpanel in order to do this.

While this is possible for a VPS or dedicated account, doing so on a shared serer would require a separate hosting account.

Best Regards,
Scott M
43,761 Points
2013-04-02 1:25 pm EST
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