InMotion Hosting Support Center

Frontpage hangs when publishing via ftp mode

Category: File Management

2011-12-21 1:34 pm EST

Hits: 7,006
I am trying to publish to ftp using Frontpage. I am comfortable with Frontpage's GUI, but I understand that Inmotion does not recommend using frontpage extentsions. I can can connect using the Frontpage ftp tool but then it just hangs. Any ideas?

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by InMotion Hosting staff


5,399 Points
2011-12-21 2:45 pm EST
Hi billwilson,

As Tim previously stated, Microsoft no longer offers any support for Microsoft FrontPage. It's not that we don't recommend FrontPage Extensions, it's that we don't recommend FrontPage period, simply because the software is old and outdated.

You are however more than welcome to use FrontPage! If you decide to use FrontPage, make sure of the following two items:
1. <a class="ddtut" href="">You install FrontPage extensions.</a>
2. You'll want to <strong><a class="ddtut" href="">publish over HTTP</a></strong>. Do not use FTP mode in conjunction with FrontPage Extensions, as you're bound to have some issues.

I hope this helps! Please do get back to us and let us know if this helps or not, we're more than happy to assist further.

- Brad

You must login before you can post a comment about this answer.



Tim S
13,821 Points
2011-12-21 1:54 pm EST
Hi billwilson,

Thanks for posting your question. I'm more than happy to assist you today. FrontPage is no longer supported by Microsoft but you can still use it on our servers. You need to make sure you have installed FrontPage extensions through cPanel. If you have done this, I'd also try removing them and then re-installing them as well.

Here's a link to a video on installing FrontPage Extensions:
<a href="">Installing FrontPage Extensions using cPanel</a>

Also, you may want to check your publishing settings to make sure they are correct. Here's another video tutorial on publishing your website via FTP using FrontPage:
<a href="">Publishing your website using FrontPage via FTP</a>

If you need further assistance please feel free to contact us.

Thank you!

Tim S

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!