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530 error in FileZilla when I ftp

Category: File Management

2013-09-17 6:06 pm EST

Hits: 4,352
I am unable to log into the server using the domain name or IP address. It just keep asking me for my username and password in Expression Web. In Filezilla, I get this error....
Response: 220 Microsoft FTP Service
Command: USER
Response: 331 Password required for
Command: PASS **********
Response: 530 User cannot log in.
Error: Critical error
Error: Could not connect to server

It used to work and then it stopped. What has changed?

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The server is The IP is My username is
8 Points
2013-09-17 06:07 pm EST



31,633 Points
2013-09-17 6:54 pm EST
Hello dgs331,

Thank you for our question. I found a discussion of a similar issue on FileZilla's official support forum. As per this forum, " You often get 530 if your login data isn't accepted anymore by the server. "

I saw you are connecting to a Windows server (Response:220 Microsoft FTP Service), I would check with your host to make sure you still have access to the server.

Also, check your firewall settings to make sure it is not being blocked there.

Since this domain name, and IP address do not resolve to our servers, you would have to contact your host.

If you have any further questions, feel free to post them below.
Thank you,


You must login before you can post a comment about this answer. is hosted by That is why I contacted you.
8 Points
2013-09-17 7:27 pm EST
It looks like you were still connecting to the old server when you received this error message. If you have the domain within the FTP host field and you have recently pointed the domain, it can take up to 24 hours for the domain to propagate.
11,186 Points
2013-09-18 8:29 am EST
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