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Can't see the index.htm page for a subaccount(?)

Category: File Management

2013-04-09 3:32 pm EST

Hits: 445
Where does the index.htm page go for each subaccount? I've ftp'd it into the subaccount fold, the subaccount's cgi-bin folder, and the www main folder and haven't been able to see the page over the Internet. What am I doing wrong? Thanks! Keith

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43,761 Points
2013-04-09 4:30 pm EST
Hello Keeptryin,

I checked into your account and do see an index.htm file in one of your subaccounts. The only issue that I see is that it is capitalized as Index.htm. Linux servers are case sensitive, so Index.htm and index.htm is not viewed as the same name. Renaming the file index.htm will fix the issue.

Best Regards,
Scott M

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Scott, thanks, that did the trick! Keith
8 Points
2013-04-09 5:11 pm EST
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