InMotion Hosting Support Center

Can't connect FTP

Category: File Management

2012-02-01 8:04 am EST

Hits: 6,696
I've tried to configure Filezilla as per the instructions, but it won't connect to our new space. We'd like to start moving the files from our old webhost to our new space, but I simply cannot get Filezilla to connect to the inmotion server.

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Tim S
13,821 Points
2012-02-01 9:19 am EST
Thanks for posting your question. I'm more than happy to assist you today. If your domain is not pointed here to your account, the settings in cPanel or the tutorial will not work. You can use your temp url so access your FTP.

Username: the full username of the FTP account meaning OR your cPanel username
Password: either the password you created for that specific account OR your cPanel password

I hope this helps! If you need further assistance please feel free to contact us.


Tim S

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