InMotion Hosting Support Center

Alternative to Filezilla for multi-file uploads

Category: File Management

2014-03-07 1:00 pm EST

Hits: 333
Inmotion Hosting and Filezilla don't get along well; I have to babysit the FTP Session screen killing idle connections or I get the dreaded "421 Too many connections (8) from this IP" after a bit.
Is there a recommended alternative for uploading large directory trees?

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11,186 Points
2014-03-07 1:13 pm EST
Your best option is to upload via FTP. Filezilla is indeed recommended and works well for us, as well as many other customer on InMotion. The error you are receiving is due to your FTP client opening too many simultaneous connections. To avoid this, be sure to set the maximum number of connections in Filezilla to a lower value. Typically, you will want to set it to something around 5 or 6 just in case your client FTP client fails to fully close the connection to the server. If you are still receiving the error at a lower number, I recommend taking a further look into your connection as this would mean that Filezilla is failing to close the connection to the server. Following this gild will help you to resolve the error:

421 Too many connections

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I'm on the latest Filezilla and have it throttled back to just ONE connection.
Problem still shows up a few minutes into the transfer.

Question: I am on a (very) fast connection when this happens; I have not seen it on the slower connection at another location; can this be the issue?
11 Points
2014-03-07 6:41 pm EST
If you have it set to only a single connection, it appears that the connection is not being fully closed when completed. Quite often, this is caused by an error in stability with that particular connection.
11,186 Points
2014-03-10 9:18 am EST
Hello Kavakec,

You can view & close multiple connections from cPanel; which may help troubleshoot your problem.

I recommend reading our full guide on the 421 Too many connections error.

If you have any further questions, feel free to post them below.
Thank you,

30,476 Points
2014-03-10 9:37 am EST
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