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421 Too many connections (8) from this IP

Category: File Management

2013-05-01 8:13 pm EST

Hits: 34,998
When attempting my initial upload via FTP of my existing wordpress site, this error started coming up in FileZilla after a minute or so, and all the transfers stopped. I shouldn't have 8 connections going, as FileZilla is currently configured to transfer 2 files at a time. How do I fix this?

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I also tried setting the server up with the site manager function, and setting the maximum number of connections to "1", and it did the same thing, though it did manage to transfer several files before going back to denying the connection.
5 Points
2013-05-01 08:25 pm EST

Best answer chosen by User


42,973 Points
2013-05-01 8:39 pm EST
Hello TheWattsMan,

Apologies for the problems with FTP! Sometimes FTP connections do not terminate properly and must be manually disconnected. You can do this in the cPanel under FTP Session control.


1) Login to your cPanel
2) Scroll down the menu until you find FTP Session Control.
3) You will see a list of your connections. Click on the button in the DISCONNECT column as long as the status of the connection states IDLE. You might have to click on the DISCONNECT button several times to remove all of the connections.

Just make sure that you clear out all of the connections listed and then try logging again. I did just go in myself and clear the connections. The connections should clear out when you disconnect from FTP.

Also, see our full article on the 421 Too many connections error. It explains how to view, close, and limit simultaneous connections.

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Arnel C.
InMotion Hosting
Community Support

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