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Which has priority SpamBox or Account Level Filter?

Category: Fighting Spam

2012-11-13 4:51 pm EST

Hits: 524
Hello, I enabled SpamAssassin and also SpamBox. I also setup an Account Level Filter with the following RULE if "SpamBar contains +++++" then ACTION "Deliver to folder /domain/IT/.Junk".

What I hope will happen is that any Spam for all the users with a score of 5 or more will be delivered to the IT email "Junk" folder. Anything that has a score of less than 5 will be delivered into each individual "Spam" folder.

Then I thought, wait, which action has priority? If the Account Level Filter takes priority, then it should work like I want it to. But if the SpamBox setting takes priority, then ALL spam will be moved into each user's Spam folder therefore never reaching the Account Level Filter.

Does anyone know the answer to this?


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Best answer chosen by User


43,761 Points
2012-11-13 5:05 pm EST
Hello clltd,

The SpamBox action will occur before the Account level Filtering, and if set wrong, could keep the ALF from being able to process its selection.

What you may want to do is to set the Spam Assassin to have the auto-delete and the spam box both disabled. Then you can set the Account level filter to handle both sides of the spamassassin scores (lower than 5 and above 5)

Best Regards,
Scott M

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