InMotion Hosting Support Center


Category: Fighting Spam

2012-07-05 1:52 pm EST

Hits: 601
I've been using Boxtrapper for years. Up until recently, it's been flawless.

Now, I'm getting Spam everyday.. and the senders are NOT on my whitelist. My Spam Assasin is set at "5", which is the default.

Anything changed at InMotion? How do I stop this junk?

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43,761 Points
2012-07-05 2:09 pm EST
Hello Jazzguy,

No, nothing has changed as far as server configuration from our side. However, I did check your account and see that Boxtrapper is disabled for every email address on your account.

The Spam Assassin setting, while at the default 5, can be set to filter more spam out buy lowering the score to 4 or even 3. Be careful to not set it too low as it can then begin filtering out emails that you normally want to see.

Additionally, you can use the User and Account level filtering tools to further customize your spam prevention.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M

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